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Restaurant reservation management

Your reservations.
And your phone,
too.

Mibu brings your reservations together and answers the phone when you can’t. So your team can stay focused on your guests.

From €30/month excluding VAT · No per-booking commission.

From a phone call to your reservation book
Mibu

Hello, I’m Mibu, Casa Oliva’s AI assistant. How can I help?

Your guest
I’d like a table for four tomorrow around nine.
Mibu

Of course. We have space at nine. What name should I put the booking under?

In your reservation book

A table for four.

21:00Time4 guestsGuestsDining roomArea
Phone booking · AIConfirmed*
Illustrative restaurant and conversation. *After collecting the details and confirming them with the guest.

One book for your whole restaurant.

Online bookings Phone answering / One reservation book

01 / The reservation book

Your reservations,
under control.

Take bookings through your website, organise each service and see who’s coming, when and where they’ll sit. Phone bookings go into the same book.

  • Services, sittings and capacity to suit your restaurant.
  • Bookings organised by time, area and status.
  • The same book on your phone, tablet and computer.
See it for my restaurant
mibu.Reservation book

Your next service

Dinner
20:302 guestsDining room Web
21:004 guestsDining room · Confirmed AI phone
21:306 guestsTerraceTeam
Simplified reservation book · Sample data

02 / Phone answering, too

21:30In the middle of service.

And it also
answers the phone.

While your team looks after the dining room, Mibu answers. It checks availability, talks to the guest and creates the booking in the same reservation book.

No extra system. No copying bookings across.

Show me phone answering

One call. One booking in your book.

01They want to book a table

«Do you have a table for four tomorrow at nine?»

Mibu«Yes, we have space. What name should I put the booking under?»

Collects the details, confirms them with the guest and adds the booking to Mibu.

Booking created in MibuTomorrow · 21:00 · 4 guests · Dining room
02That time is fully booked

«I’d like a table for two at half past two.»

Mibu«We’re fully booked at half past two, but we have space at three. Would that work?»

Checks availability and suggests an alternative before continuing.

03They call after closing time

«Hello, I’d like to book for Saturday.»

Mibu«How many guests?»

With opening hours and call forwarding configured, it can take bookings even after your team has gone home.

Written examples, not a real call. Responses follow your restaurant’s hours, availability and conditions.

A call your team can’t take doesn’t have to go unanswered.

Mibu can answer while your team looks after your guests.

03 / Built around you

One reservation book.
Phone answering when you need it.

Start with reservations or add phone answering. No per-booking commission.

Basic

30 €/month excl. VAT

The essentials for managing your reservations.

No AI voice agentYour team answers the phone

Your reservation book, including:

  • Online and manual reservations.
  • Booking edits, cancellations and statuses.
  • Views by date and service.
  • Floor plan and table allocation.
  • Guest profiles, search and notes.
  • Email confirmations and a daily summary.
Show me Basic

A personal demo. No commitment.

Plus

60 €/month excl. VAT

More control of your dining room. And Mibu on the phone.

100 min/monthwith an AI voice agent

Everything in Basic, plus:

  • Advanced time-slot configuration.
  • VIP guests and a blocklist.
  • Table occupancy timeline.
Show me Plus

A personal demo. No commitment.

Pro

Recommended

90 €/month excl. VAT

All Mibu features.

300 min/monthwith an AI voice agent

Everything in Plus, plus:

  • Guest data export.
  • Advanced guest search.
  • Reports and comparisons across periods.
  • Surveys and feedback management.
  • Welcome signs.
  • Optional extra minutes at an agreed rate.
Show me Pro

A personal demo. No commitment.

Need more than 300 minutes? Ask about extra minutes with Pro.

Request paid extra minutes. We agree the per-minute rate and monthly spending limit with you before activation.

Monthly prices excluding VAT. Included minutes reset each month and do not roll over.

Before you start

Let’s make
things clear.

Can I use Mibu just for reservations?

Yes. Basic costs €30/month excluding VAT and includes the reservation book and its essential features, without an AI voice agent or per-booking commission. View bookings by date and service, manage reservations, allocate tables and keep guest details and notes.

How much does Mibu with phone answering cost?

Plus costs €60/month excluding VAT and includes 100 monthly AI voice minutes, advanced time slots, VIP guests, a blocklist and a table timeline. Pro costs €90/month excluding VAT and includes 300 monthly minutes and all Mibu features.

How do the plans differ?

Basic covers daily operations, including guest search by name or phone. Plus adds advanced time slots, VIP guests, a blocklist and a table timeline. Pro adds guest exports and advanced search, comparative reports, surveys, feedback management and welcome signs.

Do I need to know how many minutes I’ll use?

No. If you want phone answering, Plus includes 100 minutes a month and Pro includes 300. During the demo, we’ll discuss your calls and requirements to help you choose. Basic does not include voice.

What if I need more minutes?

With Plus, you can request an upgrade to Pro. With Pro, you can request paid extra minutes: we agree the rate and monthly spending limit with you before activation. Before enabling phone answering, we explain what happens to calls when the limit is reached.

Do unused minutes roll over?

No. Included minutes reset each month and do not roll over to the next billing cycle.

Who answers the phone?

Mibu, your restaurant’s AI assistant. It introduces itself at the start of the call, helps the guest and checks the availability configured in your reservation book. It confirms the details with the guest before creating a booking.

Do I need to change my phone number?

We review your phone line and your provider’s forwarding options before activation. Together, we decide when your team answers and when Mibu takes the calls.

Can it change or cancel a booking by phone?

For now, Mibu handles calls for new reservations. Changes and cancellations are managed through the booking link, when available, or by contacting the restaurant.

What if a request needs a person?

Before activation, we agree which requests Mibu can handle and how to direct guests to your team for anything else.

Where can my guests book?

Through the booking link on your website or social profiles, with your team, and by phone if you add phone answering. Everything goes into the same reservation book.

Let’s talk about your restaurant

Show me how you work.
I’ll show you Mibu.

Tell us how you take reservations and we’ll show you how Mibu fits the way your restaurant works.

A personal demo. No commitment.

All three fields are required. Prefer email? info@mibu.one

Controller: Martín Rey Matesanz (Mibu). We use your details to respond and arrange the demo, based on your precontractual request or our legitimate interest in responding to your business. Hosting and email: Hostinger; application server in the UK. No advertising subscription. Access, correction, deletion and other rights: info@mibu.one. Details in our privacy policy.

Mibu | Restaurant reservation management